Digital operations for the off-grid sector
A report on how digital operations - from remote monitoring to digital payments - help boost the off-grid sector.
In this report, we outline how digital operations is benefiting the energy access industry.
The off-grid sector faces unique operational challenges which fall loosely into two categories: the operation and optimization of technology in remote areas and the management of a widely dispersed, often poor customer base.
This report presents the enabling technologies and takes a look at the currently available solutions along with an assessment of how they can boost growth of the off-grid sector.
Remote monitoring gives the energy access industry the data to transform their businesses from the provision of energy services to offering a broader set of customer solutions.
The combination of digital payments with digital operations, particularly remote lockout technology, has led to the success of PAYGO.
Without digitizing operations, it will be very difficult to scale mini-grids beyond 10-20 sites.
This document is part of the sector-wide report Energy access, data and digital solutions which is available here.